786fun Privacy Policy

786fun operates the online gaming and sports betting Platform accessible at 786fun.bio (the "Platform"). In this Privacy Policy, references to "786fun", "we", "us", or "our" mean the operating entity responsible for the Platform. We act as the data controller in respect of all personal data collected through your use of 786fun.

This Privacy Policy applies to all users of the 786fun Platform, including registered players, visitors who browse the site without registering, and anyone who contacts our support team. It covers all personal data collected through the website, mobile experience, live chat support interactions, and any promotional communications you receive from 786fun.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws and the standards required under our international gaming licence. If at any point you have a question about how your data is handled, please contact our support team via the channels described in Section 13.

786fun collects personal data through several channels. The categories of data we collect, and the circumstances under which they are collected, are set out in the table below:

We do not collect special categories of personal data (such as health data, political opinions, or religious beliefs) unless you voluntarily disclose such information in the context of a responsible gaming request or a support interaction. Where you do disclose sensitive data for these purposes, it is handled with the highest level of care and used only for the purpose for which it was shared.

786fun uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your player account, verify your identity, and maintain your account profile on the Platform.
• Service delivery: To provide access to casino games, sports betting markets (including PSL and international cricket), slot titles, and live casino tables.
• Payment processing: To process PKR deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank, and to facilitate verified withdrawal requests to your registered payment method.
• KYC and fraud prevention: To verify your identity in accordance with our licensing obligations, to detect and prevent fraudulent activity, money laundering, and multi-accounting.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour, to apply deposit or loss limits you have set, and to enforce self-exclusion requests.
• Customer support: To respond to your queries, complaints, and support requests via live chat and email, and to maintain records of those interactions.
• Promotions and marketing: To send you promotional offers, bonus notifications, and Platform updates where you have given explicit consent to receive such communications. You may withdraw consent at any time via your account settings.
• Legal and regulatory compliance: To comply with obligations imposed by our gaming licence, applicable laws, court orders, or regulatory requests.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the functionality, design, and game offering of the 786fun Platform.

786fun processes your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing that is required to fulfil the contract between you and 786fun — including account registration, payment processing, and game access — is carried out on the basis that it is necessary to perform that contract.
• Legal obligation: Processing required to comply with our gaming licence conditions, anti-money laundering obligations, and any applicable regulatory requirements is carried out on the basis of legal obligation.
• Legitimate interests: Processing conducted for fraud prevention, Platform security, and improving service quality is carried out on the basis of 786fun's legitimate interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies is carried out only where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

786fun does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following limited and controlled circumstances:

• Payment processors: Your financial data is shared with payment service providers — including JazzCash, EasyPaisa, and partner banks such as HBL, UBL, and Meezan Bank — solely for the purpose of processing your deposit and withdrawal transactions.
• Game software providers: Certain technical data (such as session identifiers) is shared with our licensed third-party game providers to enable gameplay. These providers do not receive your identity or financial data.
• KYC and identity verification services: Where identity verification is conducted through a third-party KYC provider, your identity documents are shared with that provider under a strict data processing agreement.
• Regulatory and law enforcement authorities: Where required by law, regulation, court order, or by our licensing authority, we may disclose your personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.
• Fraud prevention agencies: We may share data with fraud prevention agencies to detect and prevent fraudulent activity, money laundering, and other financial crimes.

All third parties with whom 786fun shares personal data are required to handle that data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We do not permit third-party use of your data for their own marketing or commercial purposes.

786fun retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with financial record-keeping obligations.
• Gaming activity logs: Retained for up to three (3) years for operational and dispute resolution purposes, and longer where required by our licensing authority.
• Support communications: Live chat transcripts and email correspondence are retained for up to two (2) years for quality assurance and dispute resolution purposes.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical and session data: Anonymised or aggregated after 90 days. Raw IP logs are retained for up to 12 months for security purposes.

Where data is no longer required for its original purpose and no legal obligation requires its continued retention, 786fun will securely delete or anonymise the data. Anonymised, aggregated data may be retained indefinitely for analytical purposes, as it cannot be used to identify you.

786fun uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you use our Platform.

We use the following categories of cookies:

• Strictly necessary cookies: These are essential for the Platform to function correctly. They include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: These remember your preferences such as language settings, display options, and previously viewed game categories, so you do not have to reset them on each visit.
• Analytics cookies: These help us understand how players use the Platform — which pages are most visited, how long sessions last, and where users encounter difficulties. All analytics data is aggregated and anonymised. We do not use third-party analytics services that share your data externally.
• Marketing cookies: With your explicit consent, we may use cookies to personalise the promotional offers and bonus notifications you see. You may withdraw consent at any time by adjusting your browser settings.

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, please consult your browser's help documentation.

786fun takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS/SSL): All data transmitted between your device and the 786fun Platform is encrypted using industry-standard TLS encryption. The padlock icon visible in your browser address bar confirms this encryption is active.
• Encrypted data storage: Sensitive personal data — including identity documents and financial data — is stored in encrypted form on secured servers.
• Access controls: Access to personal data within 786fun's systems is restricted to personnel who require it to perform their job functions, and is subject to role-based access controls and audit logging.
• Regular security assessments: 786fun conducts periodic security reviews of its Platform and infrastructure to identify and remediate potential vulnerabilities.
• Incident response: In the event of a data breach that is likely to result in a risk to your rights and freedoms, 786fun will notify affected users without undue delay and take immediate steps to contain and investigate the incident.

While 786fun maintains robust security measures, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own account by using a strong, unique password and not sharing your login credentials with any other person. If you suspect unauthorised access to your account, contact our support team immediately via live chat.

As a 786fun player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us via live chat or at [email protected]. We will respond to all verified requests within 30 days.

786fun is strictly an adult gaming platform. The Platform is intended for and accessible only to individuals who are at least 21 years of age. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by an underage user will be returned to the originating payment method after the deduction of any bonus credits received.

If you are a parent or guardian and believe that a minor in your care has registered on 786fun, please contact our support team immediately via live chat so we can investigate and act promptly.

As an internationally licensed online gaming Platform, 786fun may transfer certain personal data to servers or processors located outside of Pakistan. This may occur in the context of cloud hosting, KYC verification services, or game software providers.

Where such transfers occur, 786fun takes appropriate steps to ensure that your personal data receives an equivalent level of protection as it would within Pakistan. These steps include:

• Executing data processing agreements with all third-party recipients that include binding data protection obligations.
• Transferring data only to recipients in jurisdictions that maintain adequate data protection standards or that have implemented appropriate safeguards.
• Ensuring that any KYC or identity verification providers who receive your identity documents are bound by confidentiality obligations and may use the data only for the specific verification purpose.

For further information about the specific safeguards applied to any international data transfer affecting your personal data, please contact us at [email protected].

786fun may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the features and services offered on the Platform. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page.

Where changes are significant and affect your rights, we will notify registered players via an on-site notification or email. Your continued use of the Platform after the updated Policy has been published constitutes your acceptance of the revised terms.

We encourage all 786fun players to review this Privacy Policy periodically. The current version is always accessible via the footer of every page on 786fun.bio. If you have any questions about changes to this Policy, our support team is available 24/7 via live chat to assist.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 786fun handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the Platform at 786fun.bio. Average response time is under 5 minutes. This is the fastest channel for privacy-related requests.
• Email: [email protected] — for formal written requests including data access, erasure, or portability requests. Please include your registered username and a brief description of your request. Responses are provided within 30 calendar days.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority or to the dispute resolution body designated by our international gaming licence authority.

This Privacy Policy was last reviewed and updated on 1 January 2026. By using the 786fun Platform on or after this date, you confirm that you have read and understood this Policy.